Glitch hits D.C. health exchange

Glitch hits D.C. health exchange
By: Seung Min Kim
December 5, 2013 12:20 PM EST
As Senate staffers are getting tutored on how to sign up for Obamacare, the registration website experienced some technical glitches.

The D.C Health Link is “experiencing technical difficulties with their website,” according to an e-mail sent to Senate staff and forwarded to POLITICO. The email, sent around 11:30 a.m., said the website should be back up by noon and that D.C. Health Link “apologize[s] for the inconvenience.”

The website crash came as D.C Health Link staffers were on hand at Hart Senate Office Building to help aides sign up for insurance coverage. The deadline to do so is this Monday. At one point, about several dozen staffers were in line to get assistance, or were getting help from D.C. Health Link staff.

A POLITICO reporter tried to log on to the website around 11:30 a.m. and got a message that said it was “undergoing scheduled maintenance and upgrades.” Trying shortly before noon, the website appeared to be working properly.

Cesar Conda, chief of staff to Sen. Marco Rubio (R-Fla.) tweeted “Sigh. I was just in the middle of signing up” with a screenshot of the email.

“It appears the only people who do not have to worry about this are sitting in the Majority Leader’s office,” quipped one Senate aide, referring to Senate Majority Leader Harry Reid’s decision to keep his leadership staff on their current plan – as the law allows.

Burgess Everett contributed to this report

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